Privacy Policy

Effective on September 23, 2011

Thompson-Brooks Insurance is committed to protecting your privacy. This privacy statement describes how Thompson-Brooks Insurance collects and uses the personal information you provide on our Web site: www.thompsonbrooksinsurance.com . It also describes the choices available to you regarding Thompson-Brooks Insurance’s use of your personal information and the steps you can take to access this information and to request that we correct or update it.

Collection and Use of Personal Information

We collect the following personal information from you

  • Contact Information such as name, email address, mailing address, phone number
  • Information about your business such as company name, company size, business type
  • Billing Information such as credit card number, expiration date, billing address

We collect this information when you

  • Set up an account
  • Purchase products
  • Request a catalog
  • Sign up for our newsletter or mailing list
  • Submit a product review
  • Contact us with questions or request more information about our products or services
  • Provide us feedback

We use this information to

  • Fulfill your order
  • Send you an order confirmation
  • Assess the needs of your business to determine which products best meet those needs
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests
  • Administer your account
  • Send you a catalog
  • Send you a newsletter
  • Send you marketing communications
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts
  • Conduct research and analysis

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement.

We reserve the right to disclose your personal information as required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on our Web site) and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, and/or respond to a government request.

In the event Thompson-Brooks Insurance goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or a prominent notice on our Web site of any such change in ownership or control of your personal information, as well as any choices you may have regarding your personal information.

Choice/Opt-Out

You may opt-out of receiving our newsletter or marketing emails from us by following the unsubscribe instructions included in each newsletter or marketing email or you can contact us atmbrooks524@aol.com .

Our Web site hosting provider or a service provider may place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics about the visitors to our site or to assist us in determining the effectiveness of our advertising campaigns.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or page views.

We use this information, which does not usually identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

Web beacons

A web beacon is an electronic image placed on a web page that can serve many of the same purposes that cookies serve, For example, recording the pages you visit on our site. We or third parties may use Web beacons to track the traffic patterns of users from one page to another.

We or our third party service provider may use web beacons in some of our emails to let us know which emails have been opened by recipients or track click-through rates. This allows us to gauge the effectiveness of our communications to customers and our marketing campaigns.

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us atmbrooks524@aol.com .

Widgets

Our Web site includes Widgets, which are interactive mini-programs that run on our site and are designed to provide single-purpose services (e.g. displaying the latest news, opinions, music, etc). These Widgets are hosted by a third party. Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable certain features of the Widget to function properly. The information collected by this Widget is subject to the Widget’s privacy policy. Thompson-Brooks Insurance is not responsible for personal information you choose to provide through the Widget.

Links to Other Web Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of Thompson-Brooks Insurance. If you submit personal information to any of those sites, your information is subject to their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Our Web site offers blogs or community forums to allow you to learn more about us. You should be aware that any personally identifiable information you provide in these areas may be read, collected, and used by others who access them. We are not responsible for any personally identifiable information you choose to submit in blogs, forums, chat areas, instant message services, bulletin boards, or any other publicly accessible service or website.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us at mbrooks524@aol.com .

Notification of Privacy Statement Changes

We may update this policy from time to time as our information practices are modified or changed. If we make any material changes to this policy that affect your personal information, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

You can contact us by writing or email us at the address below.

Thompson-Brooks Insurance
P.O. Box 10876
Lynchburg, VA 24506
Phone: 434-239-0512